Privacy policy
Privacy policy

In general, the relations between IMPROSYSTEM S.L. and the users of its telematic services present on this website, are subject to Spanish legislation and jurisdiction and to the courts of Barcelona.

The Legal Notice has been updated for the last time on April 26, 2023.

Protection of personal data

IMPROSYSTEM S.L. informs the users of its website www.improsystem.es, through this Privacy Policy about the treatment and protection of the personal data of the users that may be collected through browsing or contracting services that they carry out in this portal. The use of this website by the user entails acceptance by him of this Privacy Policy.

IMPROSYSTEM S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of the same, and in matters not provided for by it by Organic Law 3/2018 of December 5, Protection of Personal Data and guarantee of digital rights and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

Through the registration forms of this website or by sending an email, personal data of each user is collected and processed, the treatment of which is governed by this Privacy Policy. These data are necessary for the management and maintenance of some of the services provided and are included in the specific automated files of users of the services of IMPROSYSTEM S.L. duly registered in the Registry of the Spanish Data Protection Agency.

Responsible for the processing of personal data

The person responsible for the processing of personal data that the user provides when accessing and using the website, is, as owner, INGENIERÍA DE PROYECTOS Y SISTEMAS S.L., with NIF/CIF B64705841, registered office at C/ Seva Nº2, Nave 2 , Polígono Industrial L’Ametlla Park, 08480 L’Ametlla del Vallès, Barcelona, registered in the Mercantile Registry on April 1, 2008 in volume 40369 folio, 1 sheet B 365604, entry 1, telephone 93 849 08 68 and email improsystem@improsystem.es.

IMPROSYSTEM S.L. undertakes to apply the computer security measures provided for in the aforementioned regulations, with the aim of preventing access or improper use of data, its manipulation, deterioration or loss.

What personal data is collected on this website?

For the purposes established in this Privacy Policy, IMPROSYSTEM S.L. collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this website:

Identification data: name, surname.
Contact details: postal address, email, mobile phone number.
Contractual data: data on contractual operations, ID, products and services purchased, financial operations, payment data.
Browsing data: IP address, type and identification of the device, type of browser, domain through which you access the Website, browsing data, activity on the Website.

Purposes of data processing

The operations, procedures and technical procedures, whether carried out in an automated or non-automated manner, that enable the collection, storage, modification, transfer and other actions on personal data, are considered personal data processing.

At IMPROSYSTEM S.L. We treat the personal data that the user provides us through www.improsystem.es in order to include them in the contact agenda, manage the requested business relationship and thus use this information as a means of contact for said company. In addition, the processing of this data collected also implies managing the sending of the information that is requested and being able to respond to the queries or questions that the user sends through the website, in turn facilitating the interested parties with the offers of services that are of interest to you.

The fields of the records must be filled in so that IMPROSYSTEM S.L. can fulfill the aforementioned purposes.

The user can oppose the sending of commercial communications at any time by sending an email to the address indicated above.

Legitimation for data processing

The processing of personal data provided by the user is carried out based on the following legal bases that legitimize it:

The contracting of services of IMPROSYSTEM S.L. and the execution of the requested professional assignment, whose terms and conditions will be made available to the user prior to a possible contracting. In order to carry out this requested professional relationship, the interested party is obliged to provide their data.

Free, specific, informed and unequivocal consent, since after reading this Privacy Policy the user is informed and, if they agree, they can accept it by means of a declaration or a clear affirmative action, such as checking a box that is available for this purpose.

In the event that the interested party does not provide the aforementioned data or these are erroneous or inaccurate, we will not be able to meet his request, making it impossible to provide the requested information or carry out the contracting of the services. Therefore, the data controller, IMPROSYSTEM S.L. will be exonerated from any liability that may arise from the non-execution of the professional assignment or from the consequences derived from this inaccurate or erroneous information.

Data communication

In general, IMPROSYSTEM S.L. will not communicate this personal data to third parties, with the exception that the provision of a service implies the need for a contractual relationship with a treatment manager and this is strictly necessary to manage and maintain the relationship between the user and the aforementioned company, prior express authorization by the user. This will be done only during the essential time to enable the execution of the contract, and under the same conditions and with the same responsibilities that are required of the person in charge. Once the order has been completed, the person in charge of the treatment will return the personal data to the person in charge and will delete any copy that is available.

On the other hand, only third parties with whom IMPROSYSTEM S.L. have a legal or contractual obligation to provide them, among which are included, for example, the Ombudsman and Judges and Courts interested in the procedures related to the claims presented.

Time of conservation of personal data

User data: The period of conservation of personal data will vary depending on the service that the user contracts. In any case, it will be the minimum necessary, and can be maintained until:

– 4 years: Law on Violations and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).

– 5 years: Art. 1964 of the Civil Code (personal actions without special term).

– 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).

– 10 years: Art. 25 of the Law for the Prevention of Money Laundering and Terrorist Financing.

Subscriber data: From the time the user subscribes until he unsubscribes.

Data of potential clients: the data will be kept in any case during the validity of the established commercial relationship and, once concluded, for two years, unless the user requests its deletion beforehand.

Rights of the interested parties

The user may exercise at any time, in the terms established in current legislation, the rights of access, rectification or deletion of data, request that the treatment be limited, oppose it, request the portability of their data, as well as revoke the consent given, rights recognized in the aforementioned Regulation (EU). The user can exercise these rights by contacting IMPROSYSTEM S.L. at the address of its registered office indicated above; by sending an email to the following address improsystem@improsystem.es or to the postal address: C/ Seva Nº2, Nave 2, Polígono Industrial L’Ametlla Park, 08480 L’Ametlla del Vallès, Barcelona (Spain).

For the effective exercise of these rights, the user must prove their identity by providing their name and surname, photocopy of the DNI or equivalent identification document that proves their identity, request in which the request is specified, address for notification purposes, and date and signature of the applicant.

Likewise, the user may claim before the Spanish Agency for Data Protection (Competent Control Authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by writing to it, C / Jorge Juan, no 6 , 28001 – Madrid, or through the web: https://www.agpd.es

Accuracy and veracity of the data

The user is solely responsible for the veracity and correctness of the data sent to https://www.improsystem.es, exonerating IMPROSYSTEM S.L from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to IMPROSYSTEM S.L in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

Privacy Policy Changes

IMPROSYSTEM S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, it will announce on this page the changes introduced with reasonable anticipation of their implementation.

The Privacy Policy has been updated for the last time on April 26, 2023.